Privacy Policy
Last updated: September 2025
1. Information We Collect
We collect personal information when you book yachts or tours through our platform, including your name, email address, phone number, and payment details. We also collect information about your preferences and booking history to improve our services.
2. How We Use Your Information
Your information is used to process bookings, communicate with you about your reservations, send confirmation emails, and provide customer support. We may also use your data to send promotional offers if you have opted in to receive them.
3. Data Sharing with Partners
We share necessary booking information with yacht companies and tour operators to fulfill your reservations. Partner affiliates receive commission data but not your personal details. We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal information. All sensitive data is encrypted during transmission and storage. Regular security audits are conducted to ensure the safety of your information.
5. Cookies and Tracking
We use cookies to maintain your session, remember your currency preferences, and track affiliate referrals (30-day attribution window). You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can request a copy of your data or ask us to remove your account by contacting our support team.
7. International Data Transfers
As we operate from Phuket, Thailand, your data may be processed and stored in Thailand. We ensure appropriate safeguards are in place for any international data transfers.
8. Data Retention
We retain booking information for accounting and legal compliance purposes. Marketing preferences and account information are kept until you request deletion. Session data and temporary booking locks expire automatically.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal data, please contact us.
10. Contact Information
For any privacy-related questions or concerns, please contact us at hello@yacht.day or through our contact form. We aim to respond to all inquiries within 48 hours.
