Terms of Use
Last updated: September 2025
1. Scope of Services
Our platform provides access to yacht and tour booking services in Phuket, Thailand and surrounding areas. We connect customers with independent service providers but do not operate yachts or tours directly. Services are available for half-day (4 hours), full-day (8 hours), and overnight bookings.
2. Account Registration
Registration is optional for customers but required for company owners and partners. Account holders must provide accurate information and update it as needed. You are responsible for all activities under your account and must notify us immediately of any unauthorized use.
3. Booking Process
Bookings are confirmed only after payment processing and provider approval. Temporary booking locks expire after 30 minutes for yachts and 15 minutes for tours. All bookings include applicable taxes and fees. Island visits and additional services may incur extra charges.
4. Pricing and Seasons
Prices vary by season: LOW (May-October), HIGH (November-April), and PEAK (December-January). All prices include a 7% government tax. Currency conversion is for display only; actual charges are in Thai Baht. Extra guest fees apply when exceeding standard capacity.
5. Service Provider Responsibilities
Yacht companies and tour operators are independent contractors responsible for service quality, safety standards, insurance coverage, and regulatory compliance. They must maintain valid licenses and permits. We do not guarantee the quality or safety of their services.
6. User Conduct
Users must not misrepresent their identity, submit false bookings, violate any laws or regulations, harass service providers or other users, or attempt to circumvent our booking system. Violations may result in account termination and legal action.
7. Content and Reviews
User-submitted content must be accurate and not infringe on others' rights. We reserve the right to remove inappropriate content. By submitting content, you grant us a worldwide, royalty-free license to use it for marketing and operational purposes.
8. Platform Availability
We strive for continuous availability but do not guarantee uninterrupted service. Maintenance, updates, and technical issues may cause temporary unavailability. We are not liable for any losses due to service interruptions.
9. Modifications to Terms
We may update these terms at any time. Continued use after changes constitutes acceptance of new terms. Major changes will be announced via email or platform notifications. Users should review terms regularly.
